In order to respond to the gradual credit market development, that has characterized the last few years, we worked on methods and secure processes. From the very beginning, this has allowed us to confront ourselves with players that differ from us in terms of needs, structure, area of influence
and functions.
The internal staff we trained is specialized in different areas such as: financial division, commercial division, utilities division and public administration division; that, albeit everyone’s general managerial skill, determines a particular competence in approaching the customer’s need.
Specialized teams, each with its own leader, learn all the details about the product they are entrusted with and become a real intermediary between the customer and the debt collection network. That guarantee the full compliance of the above illustrated procedure.
Commercial information, inspection and trace.
Credit management with epistolary requests, phone collection and home visits.
Extrajudicial debt collection through four different stages: Letter of Formal Notice, Domicile Verification, notification of Injunctions and Intimations.
With the assistance of national law firms under permanent agreement.
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